FAQ's
Q. Who are Graphics Direct?
A. Graphics Direct was set up in 1998 to give students and professionals access to quality Graphic Design materials at affordable prices. With discounts of up to 60% off retail prices you will be amazed at the savings you can make.
Q. Is your website secure for credit card transactions?
A. The Graphics Direct website incorporates a 128 Bit Encrypted Secure Server. This means that all the data you provide is safe and secure.
Q. How do I buy online from your website?
A. Simply click on the main categories on the left hand side of the page and then a sub category list will appear. Click on the product areas that you are interested and then add to basket. You can also search for products you require by using the search facility. If you require more information on that product before purchasing then simply click on the INFO button and a larger image and in many cases a longer description will appear. Add the product to the basket then either continue shopping to buy more products or go to the checkout. You will then be asked to enter your name and address (if you have not registered) and also a delivery address if this is different to the invoice address. Choose your method of payment and follow the payment instructions.
Q. How long will my order take to be delivered?
A. We have various delivery options. If the product you require is in stock you have the option to upgrade you order to a guaranteed next day delivery and even a next day morning delivery. This applies to mainland uk but does not include Highlands and Islands. Standard delivery is 1-2 days.
Q. Do you have to be a Member to buy from Graphics Direct?
A. NO you don’t have to be a member to buy from us. The reason we have a members section is so you don’t have to enter your details every time you want to purchase from us. There are however other advantages of being a member. We let you know about special offers before anyone else. And often have special prices that only members can access.
Q. Do you produce a catalogue?
A. Due to ever increasing product ranges and price fluctuations we have found it impractical to produce a catalogue hence we list all our products on the website. If you need to discus any products do not hesitate to give us a call
NEWS We will producing a catalogue in late spring 2008 to meet an increasing number of customers who want a reference manual to accompany the website
