Testimonials

Good afternoon Paul,

Just wanted to say many thanks for a fantastic service!
I got the email informing me of the delivery window this morning, meaning I didn’t have to spend all day waiting for the delivery and the items turned up on time, very safely packaged.
Excellent service, I wish all online purchasing was as good as this.

Many thanks again
Richard Symth

Dear Chris,
just to say thank you very much for the Challenge Ferndown A2 board.
We are really pleased with it and delighted with the speedy delivery.
Thank you again,
Kind Regards,
Joanne

Thank you for the very prompt delivery of my drawing board, pens,
paper and compasses. The website was easy to navigate and shopping
cart worked well. Most impressive was the saving over going to my
local Heather Bank where for the same items I would have paid 68% more!
Howard Orridge

Dear Paul,
Can I please offer my thanks for your help and assistance in choosing and purchasing the H&S Infinity 2-in-1 Airbrush. The service was superb & delivery outstanding – I ordered at about 2pm and had the airbrush the next day. Not only that, but the price was better than any other I found, both on the ‘net’ and by ’phone. All important considerations for professionals!
A sincere thanks for excellent service and I can thoroughly recommend Graphics Direct to anyone.
Cheers
Jon

Thank you for your mail to check how I feel about my recent shopping experience at Graphics Direct.
Actually, I don’t see how you could improve. You delivered exactly what I wanted in double quick time and at a very competitive price – and then took the trouble to check if everything was OK.
Well done!

Regards,

C M Brennan

Hi Chris,
Thanks for the email, I have to say that Graphics Direct is fantastic ! I honestly don’t think the service can be improved. It’s easy to find what I’m looking for, prices are reasonable, shipping is incredibly fast and I’ve never had a problem.

I work in the customer service industry and have had my share of poor experiences and I’m glad to say that has never been the case with yourselves.

I’m one happy customer and I WILL be ordering from you again

Thanks

Nigel

Hi Chris,

Thank you for your email. As a first time customer of Graphics Direct, I’d like to take this opportunity to let you know how I feel about the product and service that your company offers.

I was confident when I placed my order with yourselves that the Orchard Priory Deluxe A1 drawing board would meet my requirements, as a solid item of office equipment for my home study. What maybe wasn’t readily apparent from the photos on your site was just how well made this product is. I am more than satisfied with my new board and I can promise you that it will serve many years of use whilst I work from home (I am an architectural technologist and also studying part time for my degree at Southampton Solent University).

I was also very very satisfied with the delivery of my drawing board. I had carefully read the notes associated with your drawing board supplies and was anticipating a 4 or 5 day period for manufacture, followed by a 1 to 2 day delivery time which, living and working on the Isle of Wight, I honestly expected to be 3 to 4 days minimum. My order was placed on the Monday afternoon so realistically I was expecting delivery to be somewhere around this coming Wednesday. I received my order on Friday lunchtime. Outstanding !!

Bad news travels around the world in seconds these days, whilst good news seems to stop dead in its tracks. I think that my experience of Graphics Direct is worth taking a few minutes to acknowledge, and I would like to thank you for a superb service.

Not only will I be using Graphics Direct for all of my drawing office needs in the future, but I will have absolutely no hesitation whatsoever in recommending your company to all of my colleagues and friends, both at work and university. If you have a testimonials page on your website please feel free to use any or all of this email if you would like to.

From an extremely satisfied customer

Regards

Dave Hart
Biggs Talbot Architects

Thank you for a superb and efficient service. My son needed the drawing board for school, the class were really impressed with the package and your web site address was passed on to other pupils.

Regards
Adele Lampen

Dear Chris,
I am replying to the e-mail you sent me this morning thanking me for my order. This was the first time I have placed an order with you. I ordered 10 white A1 sheets of foam-board and 10 A1 sheets of mounting card. I placed my order with you last Wednesday afternoon and received the goods at lunchtime the following day. Even though I only paid your normal P&P charge that was really exceptional service. Thank you for such incredibly speedy delivery and service. I have nothing but praise for you and will certainly be ordering from you again in the near future. I have already added your website to my list of favourites.
The fact that you personally took time out to ask for my opinions only confirms my feeling that you run a quality company that I fully intend to support.
Kind regards from Bryan Scott (one very satisfied customer).

Hi Chris,

Everything arrived as ordered and extremely prompt delivery as usual.

Thanks again,
William

Dear Chris
just a note to say how very pleased we were with the speed and efficiency of your service,
many many thanks,
Peter Sayers
Director
IDM Limited

Dear Graphics Direct

Many thanks for your very prompt service in sending out the 2 portfolios
and sleeves I ordered on the day I ordered them!

Even though they were in stock, I was very impressed to receive a
confirmation of despatch from your carriers confirming despatch only
half an hour after I received your order confirmation (i.e. on the same
day I placed the order), and even more impressed when they arrived the
next day…

With best regards,

Gill Clark

Admiral Design & Print

Dear Sir,

I just had to write and tell you how pleased I am with this compressor and airbrush set. I don’t know how you do it for the money. When I think back 20 years ago to what I was paying for a Double Action Airbrush and what I’ve got here I am simply amazed. I know it’s all made in Taiwan but what isn’t these days? Delivery was superfast as well. Thank you for the excellent advice Chris as I phoned you first before placing my order online.

I should have bought something like this before as I’ve been using a 100 litre tank compressor in my garage but it’s too cold to work out there at this time of year- so now I can work inside.

Many thanks once again

Paul Fretwell

Hi
Just to say a big thankyou for the prompt delivery of the drawing board, ordered late afternoon and delivered the following morning, fantastic service!!!
Gill Woodman

Dear Graphics Direct,

Many thanks for your efficient service … Invoice No 36305 received
lunch time today … Excellent, just as I used the last squirt from
my old can of Spraymount … Perfect !

Keep up the good work, Yours … Michael Walton.

Chris

I am glad to receive this e-mail as it has prompted me to send this response that I was thinking about.

From my point of view I was 100% satisfied with your service and expect to use you again for my son’s university needs.

The service over the phone was personal and friendly and I wanted to tell you that the deliver arrived exactly as you suggested the next day (almost to the minute). This was great for us as the delivery was just 30 minutes before my son left to return to University.

I realise we could not expect such perfection in the future but I wanted to tell you how impressed we were.

Thanks again.A very satisfied customer.

Best Regards
Gareth

Paul Needham

Just a quick word to thank you for the very quick delivery of my compressor.
Ordered at 15.00 on th 13th and it arrived at 8.05am the next morning, very impressive service!
It’s a shame not all companies provide the service you do.

Many thanks
Paul Needham…..

Joe Appleby

Thank you very much to Graphics direct, quick delivery and really good products!
Thank you for the e voucher also. Unfortunately I have all I need for now, but i will be sure to recomend you to others on my course and I will be using your services again in the future!!

Thanks again!!

Julia Jessup

Thankyou for the replacement A3 portfolio. It has been a pleasure to deal with a business that is not only very efficient but has outstanding customer service and excellent prices.

Cath from Rotherham

Many Thanks
Goods arrived yesterday – all fine.

This is my first time order with yourself and I will definiely use you again.
Your price was 50% less than where I usually purchase from.

Sally Turner, Greenwich University

“My order arrived first thing morning. I am extremely impressed and will
certainly be recommending your site to my colleagues

To The Manager at Graphics Direct

Thank you for your brilliant service!!!!!

I ordered my product on Saturday evening and it came through today! – I am very pleased at the delivery service and extremely pleased with the product! – I would recommend your business to my college as your prices beat the art shop in Preson city centre!

Once again thank you – I hope to do business with you again

Regards

Mr. A. Coakley

Richard Owen-Hughes

“Thank you for your rapid response to my recent order,
I was very impressed”

forward to trading with you again soon."